We want you to be 100% satisfied ❤️$ That’s why we offer a 100-day satisfaction guarantee, allowing you to exchange your item as long as it hasn’t been used and the hangtag is still attached.£ 🪡 How it works:£ Return & exchange portal:$ 👉 https://returns.reversio.io/shophappyseasons.com £ 1️⃣ Enter your email and order number, and select “Exchange”$ 2️⃣ Choose the item and the new size or model$ 3️⃣ Print the label and drop the parcel off with your local courier£ An exchange costs €6.95, which covers the return label only.$ We cover the shipping cost for the new item.£ Once we’ve received and processed your return, your new size will be shipped within 1–2 business days.£ 📩 Need help?$ info@shophappyseasons.com

You can always exchange your item for a gift card ❤️$ You have up to 100 days from receiving your order to choose a gift card exchange — giving you plenty of time to decide.£ 🪡 How it works: Go to our return & exchange portal: 👉 https://returns.reversio.io/shophappyseasons.com 1️⃣ Enter your email and order number 2️⃣ Select “Exchange”, then choose “Gift card” as your refund method 3️⃣ You’ll receive your gift card by email once we’ve received and processed your return£ The gift card is valid for 2 years from the date of issue and can be used on any product in our shop 🎁£ 📩 Need help? info@shophappyseasons.com

Your satisfaction means everything to us ❤️$ You have 14 days to return your order, starting from the day you receive your original purchase.$ After 14 days, refunds are no longer possible – but you can still exchange or receive a gift card within 100 days.£ The item must be returned in its original packaging, and the hangtag must be intact.£ 🪡 How it works:£ Return portal:$ 👉 https://returns.reversio.io/shophappyseasons.com £ 1️⃣ Enter your email and order number$ 2️⃣ Select your items and print the return label$ 3️⃣ Drop the parcel off with your local courier£ A return label costs €9.95, which will be deducted from your refund.$ Refunds are typically processed within 5–10 business days after we’ve received and approved your return.£ 📩 Need help?$ info@shophappyseasons.com

We’re very sorry ❤️$ We take accuracy and quality seriously, and everything should of course be perfect with your order.$ If you’ve received the wrong item – or if something is missing – you can easily submit a claim through our portal.£ 🪡 How it works:£ Go to our return & claim portal:$ 👉 https://returns.reversio.io/shophappyseasons.com £ 1️⃣ Enter your email and order number$ 2️⃣ Select “Claim” as the reason$ 3️⃣ Upload a photo or write a short note describing the issue – for example “item missing” or “wrong item received”£ We’ll make sure the correct item is sent to you as quickly as possible 💨£ Claims are usually processed within 1–2 business days.£ 📩 Need help?$ info@shophappyseasons.com

We process all returns and exchanges as quickly as possible ❤️$ An exchange usually takes:$ 1–2 business days from when you ship the parcel until we receive and process it.$ Then another 1–2 business days until your new item arrives.£ In total, an exchange typically takes 3–6 business days, depending on the courier.£ Please note — we can’t see how long it takes between creating your return label and dropping off the parcel, as this part depends on you.£ A refund usually takes 5–10 business days after we’ve received and processed your return.£ 📩 Need help?$ info@shophappyseasons.com

We’re very sorry ❤️$ We take quality seriously, and everything should of course arrive in perfect condition.$ If you’ve received a defective or incorrect item, we’ll make it right immediately.£ 🪡 How it works:£ Go to our return & claim portal:$ 👉 https://returns.reversio.io/shophappyseasons.com £ 1️⃣ Enter your email and order number, and select “Claim” as the reason$ 2️⃣ Upload a photo of the issue and write a short description$ 3️⃣ Choose whether you’d like:$ – An exchange (a new item sent to you), or$ – A gift card for the full amount£ Claims are usually processed within 1–2 business days.£ 📩 Need help?$ info@shophappyseasons.com

Unfortunately, it’s not possible to return two orders in the same parcel. £ If you have two orders you’d like to exchange or return, each one must be registered separately in the return portal. £ How to: £ 1. Go to our return portal:$ 👉 https://returns.reversio.io/shophappyseasons.com $ 2. Enter your email address and order number, then click “Select items”.$ 3. Choose the items you want to exchange.$ 4. Choose whether you want a different size, a different style, or a refund.$ 5. You’ll receive your return label by email once the return is registered.$ 6. Pack the item(s) together with your order confirmation securely, and drop off the parcel at your nearest courier drop-off point. £ Have you already sent two orders together? £ Please contact our customer service. The system can only recognise the order linked to your return label and will therefore only process that one. £ 📩 Questions?$ Contact us at info@shophappyseasons.com