We’re very sorry ❤️$ We take accuracy and quality seriously, and everything should of course arrive exactly as ordered.$ If you’ve received the wrong item – or if something is missing – you can easily submit a claim through our portal.£ 🪡 How it works:£ Go to our return & claim portal:$ 👉 https://returns.reversio.io/shophappyseasons.com £ 1️⃣ Enter your email and order number$ 2️⃣ Select “Claim” as the reason$ 3️⃣ Upload a photo or write a short note describing the issue – for example “item missing” or “wrong item received”£ We’ll make sure the correct item is sent to you as quickly as possible.£ Claims are usually processed within 1–2 business days.£ 📩 Need help?$ info@shophappyseasons.com
We pack and ship orders very quickly – usually within one hour ❤️$ That means we unfortunately can’t guarantee that a change or cancellation is still possible, but we’ll always do our best to help.£ 🪡 What to do:£ If you spot an error (wrong size, address, or item), please email us immediately.$ Our system can sometimes pause your order automatically if we manage to stop it in time.£ 📩 Contact:$ info@shophappyseasons.com £ Please include:$ – Your order number$ – A short description of the issue (use words like pause, error, cancel, or change)$ – Your phone number, so we can reach you quickly if needed£ We’ll do everything possible to assist you before your parcel leaves our warehouse.£
We offer fast international shipping 📦$ All orders are shipped from our central European warehouse, and you’ll receive a tracking link as soon as your parcel has been dispatched.£ 🚚 Delivery time:$ Usually 1–4 business days, depending on destination.£ 💰 Shipping cost:$ Standard delivery: 6.95 € – free for orders above 80 €£ 💡 Note:$ Shipping costs are calculated automatically at checkout.£ 📩 Contact:$ info@shophappyseasons.com
It happens to everyone ❤️$ If you entered the wrong address or didn’t receive your order confirmation, don’t worry — we’ll help you right away.£ 1️⃣ Wrong address£ Entered the wrong address, postcode, or phone number?$ Please email us immediately, so we can correct it before your order ships.£ 📩 Contact:$ info@shophappyseasons.com £ 👉 Include:$ – “Correct address” or “Change address” in the subject line$ – Your order number$ – The correct address and phone number£ 2️⃣ Missing order confirmation£ Check your spam or junk mail folder first – sometimes the confirmation lands there.$ If you still can’t find it, we’ll gladly resend it to you 💌£ 📩 Contact:$ info@shophappyseasons.com £ 👉 Include:$ – Your name$ – Your email address$ – Your phone number£ We’ll resend your confirmation as soon as possible.£
If a parcel is not collected or you refuse delivery (for example due to a change of mind), it will automatically be returned to us. ❤️$ As we still cover both shipping and handling costs, a return handling fee of 12.95 € will be charged.£ 💡 Note:$ This only applies if you don’t collect or actively refuse your parcel – not for regular returns made via the return portal.£ 📩 Contact:$ info@shophappyseasons.com £
You can always get a discount by becoming a Happy Seasons VIP 🎁$ Simply subscribe to our newsletter and receive your personal discount code.£ As a thank-you, you’ll get 20% off your first order over 90 €, plus early access to exclusive deals, new collections and seasonal launches 💌£ 💡 How to get your code:$ 1️⃣ Subscribe to our newsletter at the bottom of the website$ 2️⃣ Copy the code from the signup popup and complete your order$ 3️⃣ Check your email (and spam folder) – your code is sent automatically$ 4️⃣ Enter it in the “Discount code” field at checkout£ 📩 Contact:$ info@shophappyseasons.com – we’re happy to help 🌟£