I have not received a return label

NM
Written by Nathalie Rojas Mariager
Last updated 2026-09-28
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When you create a return or exchange in the return portal, your return label is sent as to the email address specified on the order.

First, check if the email may have ended up in your spam filter. If you still cannot find it, we will be happy to send it again. 

Just send us an email here 📩

 👉 Remember to include:

  • Your name.
  • Order number.
  • The email address the order was created with.

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