Your return period expires 14 days after the day you receive your order. After this, you can no longer get a refund for your purchase.
However, you have 100 days to exchange your purchase for another size, model, or a gift card.
The return portal shows the options you have for returning or exchanging your order. The option for a direct refund closes automatically 14 days after the expected delivery date.
Are you still within the return period but unable to choose a direct refund? Then contact us here 📩
